Counselling services from a Registered Social Worker are not covered under the Ontario Health Insurance Plan (OHIP). The majority of extended health benefits/employer benefits in Canada cover the cost of counselling from a Registered Social Worker (typically in your health and dental insurance package). We accept most extended Employee Extended Health and Insurance plans in Ontario. If you have insurance benefits that cover counselling from a Registered Social Worker, they may be used to help cover the full or partial cost of the counselling. Since coverage varies among insurers we encourage you to check with your insurance company to determine the amount and duration of coverage that you have under your plan and to to determine your eligibility and approved rates of coverage.
We understand that sometimes it is difficult to take time out of your busy schedule for counselling and wellness purposes, therefore our clients’ convenience sessions are arranged on weekly basis at a mutually agreeable time and last 50-60 minutes.
At Family Integration Services sessions are available during weekdays and weekends. Early morning and evening sessions are also available for clients’ convenience. Our Anger Management, Alcohol Abuse, Substance Abuse and PAR program schedule are very flexible. We provide evening and weekend sessions for the clients who have full time jobs and have child care issues so that they don’t need to miss their work, studies or other responsibilities and can complete the court requirement while performing their other roles, routine duties and responsibilities.
There are some changes to our hours of operation at this time and there is no walk-in services at this time. We are providing services by APPOINTMENTS ONLY. We will continue to offer virtual counselling to our clients for everyone's safety.
Our flexibility with the clients in setting up appointment timing is highly recognized by our clients at all the time as it allows them to complete the program in required time frame.
Please note that missed sessions or sessions cancelled with less than 24 hours notice are charged at full fee, except in exceptional circumstances. Efforts to reschedule sessions will be made if practically possible.
Note: If you do not reach a counsellor directly, please feel free to leave a message on the confidential voice mail. A counsellor will return your call within 48 hours or next business day.