If you are interested in booking an initial consultation, or simply have an informal enquiry about our service, please do not hesitate to contact us. Please provide us with as much detail as possible and we will call you within 48 hours to set up an initial appointment to discuss your case. Please be sure to state whether you want to be contacted by email or a phone call. If you are unavailable by phone whether a message or text can be left for you. Remember your confidentiality is important.
To Schedule your Initial consultation call +1 (647) 893-8927 or email: email@example.com. (WE WILL ONLY REPLY TO EMAIL IF THERE IS A VALID PHONE NUMBER MENTIONED IN YOUR EMAIL OR CONNECT WITH US ON PHONE ONLY)
All our Services are by appointments only. No walk-in services
Internet is not a secure medium. As such, you should not discuss or send any sensitive or confidential information using e-mail. We always encourage clients to discuss confidential matters in person or on phone.
At this time most of the appointments are set up virtually on video call for the safety of everyone and an abundance of caution to prevent the spread of Covid-19. We provide Virtual Counselling as it is ideal for those with medical needs and other restrictions without stepping out you can get support via online platform.
It is essential that discussions in counselling and therapy are confidential, and that client privacy is protected.
All discussions in counselling are confidential, although there are some legal exceptions that will be explained at your first meeting. We follow the Ontario Association of Social Workers and Social Service Workers(OCSWSSW) code of professional ethics. All client records are protected and no client information is shared with any third party. Exceptions to this policy may occur only where necessary to protect the safety of clients or others. We will not contact clients on any telephone number or at any address if explicitly asked not to. Please be assured that all communication will be in the strictest confidence
No information is gathered through the use of this website that can identify visitors to the site. We take privacy and confidentiality very seriously. We Do Not Discuss, Share or Disclose any information you have shared with us to any one without your prior written consent. Whatever you discuss and share with us is kept confidential. There are some possible exception to the principle of confidentiality and your conusellor will discuss with you during your first meeting.
*If there is any situation of potential conflict of interest in working with the clients, a referral will be made for the clients to get support from other appropriate services in the community.